Privacy Policy

At Seewell Eyecare, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

Information We Collect

We may collect and process the following types of personal data:

Personal identification information (name, address, phone number, email)
Medical and eye health information relevant to providing our services
Appointment and service history
Payment and billing details
Website usage data (via cookies and analytics tools)

How We Use Your Information

We use your information to:

Provide domiciliary eyecare services
Manage appointments and communicate with you
Maintain medical records in accordance with legal requirements
Improve our services and website experience
Process payments and issue invoices
Comply with regulatory and legal obligations

Sharing Your Information

We only share your data when necessary and appropriate:

With healthcare professionals involved in your care
With regulatory bodies where required by law
With trusted service providers (e.g., payment processors, IT services)
In cases where disclosure is legally required

We never sell your personal data.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Data Retention

We retain your personal and medical data only for as long as necessary to fulfil our legal, regulatory, and operational obligations.

Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (where legally permissible)
Object to or restrict processing
Withdraw consent where applicable

To exercise these rights, please contact us at: info@seewelleyecare.co.uk

Cookies and Website Tracking

Please refer to our Cookie Policy for details on how we use cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@seewelleyecare.co.uk